Shipping Policy
Shipping Policy
Free In-Store Pickup
Orders placed online are available for same-day pickup when placed before 1:00 PM Central Time on business days. Orders placed after 1:00 PM or on weekends will be available for pickup the next business day. Orders must be placed using the 'In-store Pickup' delivery method.
You will receive an email confirmation when your order is ready for pickup. Please bring a valid photo ID and your order confirmation (printed or digital) when collecting your order.
Store Hours:
- Monday – Friday: 9:00 AM – 6:00 PM CT
- Saturday: 10:00 AM – 6:00 PM CT
- Sunday: Closed
Store Address: 901 S Neil St, Suite A, Champaign, IL 61820
Free Curbside Pickup
Curbside pickup is available for online orders during store hours. When you arrive, call the store or use the link in your pickup confirmation email to notify us, and we will bring your order to your vehicle. This is only available if you selected 'In-store Pick-up' as your delivery method during checkout.
Parcel Shipping Methods
We ship all parcel orders via FedEx Ground / Home Delivery.
| Destination Distance | Est. Delivery Time | Estimated Shipping Cost (varies based on size and weight) |
|---|---|---|
| Local (under 150 miles) | 1-2 business days | $7.99 - $29.99 (Free over $5,000) |
| Regional (150-500 miles) | 2-3 business days | $12.99 - $49.99 (Free over $5,000) |
| Extended (500+ miles) | 3-5 business days | $19.99 - $79.99 (Free over $5,000) |
Freight Shipping Methods
For very large orders over 150lb or 27ft³m your order will be shipped via Freight.
| Method | Est. Delivery Time | Estimated Shipping Cost |
|---|---|---|
| All Freight | 0-2 business days | Varies Widely |
| Regional (150-500 miles) | 1-3 business days | Varies Widely |
| Extended (500+ miles) | 2-7 business days | Varies Widely |
Handling Time
All orders that require shipping are processed within 0-1 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Destinations
We ship to the 48 contiguous United States only. We do not guarantee shipment to Alaska, Hawaii, U.S. territories, or international destinations (unless otherwise specified).
Order Tracking
Once your order ships, you will receive a confirmation email with a FedEx tracking number. You can use this number to track your package at:
Shipping Cutoff Times
Orders placed before 1:00 PM Central Time on business days will be processed the same day. Orders placed after this time will be processed the following business day.
Business Days
Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays will begin processing the next business day.
Delivery Estimates
Delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, or high-volume periods (holidays, sales events). Transit time begins once the order has been handed off to FedEx and does not include handling time.
Shipping Restrictions
- We do not guarantee shipment to P.O. Boxes due to package dimensions limitations.
- Some oversized or heavy items (e.g., server equipment, extremely large monitors) may require special shipping arrangements and may incur additional fees. You will be notified before checkout if additional charges apply.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@simplifiedcomputers.com. We will work with FedEx to file a claim and, if possible, arrange a replacement or refund.
Contact Us
For shipping questions, click here to Contact Us or call us at (217) 352-5000.