Sales Floor Lead

Looking for a Sales Floor Lead!

Starting at $20 per hour based on experience

The Sales Floor Lead plays a critical role in driving retail revenue and ensuring an exceptional customer experience. This hands-on leadership position is responsible for executing sales strategies on the floor, mentoring a team of sales associates, and optimizing merchandising and customer flow. The ideal candidate possesses exceptional leadership skills, a deep understanding of merchandising and sales tactics, and a results-driven mindset. 

Note: This role includes all standard Sales Associate responsibilities, with additional leadership and strategic duties outlined below. 

Essential Functions  

• Develop, implement and adapt in-store sales strategies to meet or exceed revenue targets. 
• Analyze daily sales data and market trends to adjust strategies based on real-time data. 
• Lead, coach, and mentor the sales team through on-the-floor guidance and feedback. 
• Manage merchandising layout and product placement to maximize conversion. 
• Maintain a high standard of customer service and resolve issues as needed  
• Build and maintain customer relationships through follow-ups and loyalty programs. 

Additional Responsibilities. 

• Stay current on emerging sales technologies. 
• Develop and deliver ongoing training for new hires and existing staff to improve sales skills and product knowledge. 
• Collaborate with the marketing team to align in-store promotions with digital advertising efforts. 
• Work with fulfillment and inventory teams to ensure timely and accurate order processing. 
• Track and report on sales KPIs, team performance, customer satisfaction scores, and inventory turns using CRM and ERP tools. 
• Other tasks as requested. At Simplified, we operate as a team, and everyone contributes wherever needed. 

Necessary Skills/Qualifications 

• 3+ years of experience in retail sales leadership, preferably in electronics or tech. 
• Demonstrated ability to lead and develop high-performing sales teams. 
• Strong merchandising skills and understanding of retail sales cycles. 
• In-depth knowledge of consumer electronics, especially computers and accessories. 
• Effective communication and interpersonal skills. 
• Proficiency in CRM systems and sales tracking tools.