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FAQ

FAQ

At Simplified Computers, we provide a comprehensive range of IT solutions tailored to meet the unique needs of both individuals and businesses. Our services include:​

  • Data recovery and virus removal to safeguard your information
  • Shop for hundreds of products featuring top brands. We sell devices, peripherals, accessories, components, furniture, and more!
  • IT support & troubleshooting, including network setup and maintenance
  • Computer repair services for desktops and laptops
  • Custom-built PCs and laptops designed to your specifications

Our store is conveniently located at:

901 S Neil St, Suite A
Champaign, IL 61820

Situated in the heart of Champaign, we are easily accessible to customers throughout Central Illinois.

At Simplified Computers, our store hours are:

  • Monday–Friday: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 6:00 PM
  • Sunday: Closed

We’re located at 901 S Neil St, Suite A, Champaign, IL 61820.
Whether you need expert IT support, custom-built PCs, or professional computer repair, our team is here to help during these hours.​

You can reach our customer support team through the following methods:​

Our support team is available during business hours to assist you with any questions or concerns.

You can bring your computer to our Champaign location at 901 S Neil St, Suite A, for professional repair services. Our skilled technicians diagnose and fix a variety of tech issues efficiently, from hardware malfunctions to software glitches.

At Simplified Computers, we offer a wide range of professional repair services designed to keep your devices running smoothly:

Our technicians combine decades of local experience with personalized service to ensure your devices receive the best care.

At Simplified Computers, our skilled technicians repair a wide variety of personal computing devices. This includes desktops, laptops, and mini PCs from all major brands. Whether you have a PC or an Apple computer, we have the expertise to diagnose, repair, and optimize your device to keep it running at its best.  

Simplified Computers provides a comprehensive range of IT and support services for both individuals and businesses in Champaign, Illinois, and the surrounding areas. Established in 1995, the company has built a reputation for reliability and expertise in the IT industry.

Key Support Services:

  • Computer Repair and Diagnostics: Offering diagnostics, hardware repairs, operating system installations, and troubleshooting services.
  • Data Services: Providing data recovery, data transfer, and remote offsite data backup solutions.
  • Virus and Malware Removal: Conducting comprehensive system scans to detect and remove malicious software, followed by system optimization.
  • Networking Solutions: Designing and implementing local and wide area networks, wireless networking setup, and VPN configurations for secure remote access.
  • IT Support Services: Offering rapid response helpdesk support, on-site IT services, and consultations to assess and improve existing IT infrastructures.
  • Custom PC Builds and Sales: Providing tailored computer builds, sales of new and used PCs, laptops, and accessories, along with expert advice on hardware and software selections.
  • Additional Services: Including website and email hosting solutions, cloud computing services, and VoIP and business-class connectivity solutions.

For more detailed information or to schedule a service, you can contact Simplified Computers at:

At Simplified Computers, our skilled technicians provide support for a wide variety of devices. This includes smartphones, tablets, and computers.

Not at all! Feel free to drop into our store anytime when we are open, or give us a call at 217-352-5000 if you want to let us know you're coming!

At Simplified Computers, we stand behind the quality of our repair services with a 30-day labor warranty. This means that if any issues arise related to the workmanship of a repair we've performed within 30 days, we'll address and rectify the problem at no additional labor cost to you.

Key Points of Our Warranty Policy:

  • Coverage Duration: 30 days from the date the repair service is completed.
  • Scope: Covers labor associated with the repair work performed.
  • Exclusions: Does not cover issues unrelated to the original repair or problems caused by misuse, accidental damage, or unauthorized modifications.

This warranty reflects our commitment to providing reliable and high-quality repair services. If you experience any issues related to our repair work within the warranty period, please contact us promptly, and we'll ensure the matter is resolved efficiently.

For any further questions or to schedule a service, feel free to reach out to us:

You can find our return policy here.

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