Store Purchase and Service Policy
Items purchased from Simplified Computers are subject to the following:
Prices are final at time of sale. We strive to keep our prices fair
and competative based on the technology market. As such we do not
offer a price guarantee or price matching. We are glad to accept
payment in the form of cash, personal check, or credit card in accordance
with the policies listed below. Credit or check-cards must be presented
at time of purchase. Due to security requirements by our bank, we
are unable to debit a credit card or check-card without the card.
Exchange and Return Policy
1. Exchanges or returns must be made within 15 days of purchase
and be accompanied by original store receipt. Item(s) must be in
original packaging with original contents such as books, CDs, documentation
and must be in sellable condition. Simplified Computers reserves
the right to charge a 20% restocking fee on returned item(s).
2. New and Used compuer systems are subject to a 20% restocking
fee if returned or exchanged within 15 days, and must have all original,
CD/DVDs, and documentation. No refund or exchange on opened software
purchased with a New or Used system.
3 . No exchange or refund on internal components, open software,
and special orders unless defective and within 15 days of purchase.
Shipping charges are non-refundable.
Refund Policy
1. Cash purchases of less than $25 will be refunded in cash. Cash
purchases over $25 will be refunded by company check within 5 business
days.
2. Check purchases will be refunded by company check within 5 business
days after a 10-day waiting period from the first business day after
the check was written to ensure the check has cleared the banking
system.
3. Credit and check-card purchases will be credited back to the
original card used for the purchase. Credit card or check-card must
be presented to complete the transaction.
Fee schedule for service*
Standard in-house per hour (1 hour minimum) $75
Emergency Service per hour (1 hour minimum) $100
Onsite Service¥ (1 hour minimum) $90
Printer Evaluation Estimates
DeskJet Printer (1 hour prepayment)
$75
OfficeJet Printer (1 hour prepayment)
$75
LaserJet Printer (1 hour prepayment)
$75
Insurance Damage Estimate
System Diagnosis (1 - 2 hours on average)
$75 - $150
(charges payable prior to estimate release)
Memory Installation $38 - $75 |
Rebates
